Return Policy
We stand behind every order and aim to make returns clear, fair, and straightforward. Review the requirements below before starting a return or exchange request.
Return Window
30 days from delivery
Condition
New, unused, and undamaged
Refund Timing
Within 10 business days
Support
kim@partspass.app
- Condition: Items must be new, unused, and undamaged.
- Packaging: Include original packaging, all accessories, manuals, and documentation.
- Electrical/Electronic Parts: Must not have been installed or connected.
We reserve the right to refuse returns or exchanges that do not meet the eligibility criteria outlined in this policy. If you need help, contact our customer support team at kim@partspass.app.