Frequently asked questions
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Company Background
Parts Pass is a proud, locally-owned business headquartered in Phoenix, Arizona, founded by an experienced automotive professional with a passion for simplifying the car repair process. We also operate through multiple U.S. warehouse locations to serve customers nationwide.
Shipping & Sourcing
To ensure the fastest delivery, all orders ship directly from one of our multiple U.S.-based distribution center locations, meaning your parts never cross international borders before reaching you.
Reliability & Guarantees
Simply enter your vehicle's year, make, and model into our search tool to filter for parts guaranteed to fit your car. Our system cross-references your vehicle specs against a massive database of OEM and aftermarket fitment data to ensure you get the right part the first time.